Shipping & returns
Shipping
Taiwan orders ship for NT$60, free over NT$899 (about 5 pairs). US orders ship for $6, free over $40 (5 pairs).
Returns
Please contact us within 30 days of delivery. Socks are intimate apparel; once opened, they may not qualify for Taiwan’s statutory 7-day inspection period. Please review before opening.
Care
Wash inside out in cold water on a gentle cycle. Do not bleach or tumble dry. Air dry flat.
How to request a return
To request a return, email our support team with your order number and reason. We will reply with the next steps.
Please do not send the item back until support confirms the next steps.
hello@brandname.com